Privacy Policy

Bern Health Solutions Inc. (“Bern Medical,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting BernMedical.com (the “Site”) or engaging with our health-related education, services, communications, or outreach programs.

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1. Information We Collect

We may collect personal information such as your name, email address, phone number, and mailing address when voluntarily submitted through contact forms, appointment requests, or service inquiries.

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We may also automatically collect technical information including IP address, browser type, device identifiers, pages visited, cookies, and analytics data.

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2. How We Use Your Information

Information is used to:

• Provide educational health content and service support

• Respond to inquiries and customer requests

• Improve website performance and usability

• Send SMS messages such as marketing communications with consent

• Maintain security, compliance, and operational integrity

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We do not provide medical advice or diagnosis.

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3. SMS & Marketing Communications

By opting into our SMS programs, you consent to receive text messages that may include promotional communications.

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Message frequency varies. Message and data rates may apply.

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You may opt out at any time by replying STOP to [Short Code]. For assistance, reply HELPcto [Short Code]  or contact us directly.

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4. Data Sharing

We do not sell or rent personal information. We may share data with trusted service providers, internal staff, or legal authorities when required by law.

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5. Cookies & Tracking

We use cookies and analytics tools to improve functionality and user experience. You may disable cookies through browser settings, though some features may not work properly.

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6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information, though no system is entirely secure.

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7. Your Rights

You may request access, correction, or deletion of your personal information and opt out of communications at any time.

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8. Data Retention

Information is retained only as long as necessary for operational or legal purposes.

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9. External Links

We are not responsible for third-party websites linked from the Site.

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10. Policy Updates

We may update this Privacy Policy periodically. Continued use of the Site constitutes acceptance of any changes.

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11. Contact Information

Bern Health Solutions Inc.

Phone: (833) 319-4899

Address: 1207 E Forrest St Suite D, Athens, AL 35613, United States

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