Privacy Policy

Bern Health Solutions Inc., doing business as Bern Medical ("Bern Medical," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our clinical support services.

1. Company Information

Bern Health Solutions Inc. (Bern Medical)

Address: 1207 E Forrest St, Suite D, Athens, AL 35613, United States

Phone: (888) 779-8875

Email: support@bernmedical.com

2. Information We Collect

We may collect the following categories of information:

  • Contact details you provide, such as name, phone number, email address, and mailing address.
  • Information submitted through intake or scheduling forms related to our clinical support services.
  • Technical data such as IP address, browser type, and device information collected automatically when you visit our site.
  • Communication records, including messages you send us and text (SMS) opt-in information.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our services and website.
  • Respond to inquiries and coordinate scheduling or intake support.
  • Send administrative and, where you have opted in, promotional communications, including SMS text messages.
  • Comply with applicable legal and regulatory obligations.

4. SMS Data Sharing and Messaging Disclosure

We do not share or sell mobile opt-in data or phone numbers collected for SMS marketing purposes with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the SMS messaging service itself (such as our SMS platform providers) or where required to comply with applicable law.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP, and you may request assistance by replying HELP. Carriers are not liable for delayed or undelivered messages.

5. How We Share Information

We do not share or sell your personal information to third parties for their own marketing purposes. Aside from service providers who perform functions on our behalf (such as hosting, scheduling, and communications platforms), or disclosures required by law, subpoena, or other legal process, your personal information is not shared with outside parties, and it is never sold.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices

You may opt out of promotional SMS messages at any time by replying STOP. You may also contact us directly using the information below to ask questions about the personal information we hold about you or to request updates or corrections.

8. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy, please contact us:

Bern Health Solutions Inc.

1207 E Forrest St, Suite D, Athens, AL 35613, United States

Phone: (888) 779-8875

Email: support@bernmedical.com

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