Wanted to share a quick customer experience with you:
Recently Bern Medical analyzed the billing data for a company with 12 different MRI locations in the Midwest. The client uses a very popular and well respected billing company. Bern performed its analysis for the past 12 months, from January 2011 to December 2011. Bern discovered a very effective process but that the billing company had missed charges on particular days and then continued capturing all charges again. For example, for 3 days March 3, April 13 and October 6, 2011 nearly 150 MRI exams were never billed spanning across all locations. For all 12 months Bern discovered and verified 1% of annual volume was never billed. The client then processed through normal billing channels the missed charges.
Bern's analysis allowed the MRI center to collect on $140k ($300k gross) of missed revenue opportunities.
Recently Bern Medical analyzed the billing data for a company with 12 different MRI locations in the Midwest. The client uses a very popular and well respected billing company. Bern performed its analysis for the past 12 months, from January 2011 to December 2011. Bern discovered a very effective process but that the billing company had missed charges on particular days and then continued capturing all charges again. For example, for 3 days March 3, April 13 and October 6, 2011 nearly 150 MRI exams were never billed spanning across all locations. For all 12 months Bern discovered and verified 1% of annual volume was never billed. The client then processed through normal billing channels the missed charges.
Bern's analysis allowed the MRI center to collect on $140k ($300k gross) of missed revenue opportunities.
